Product · Analytics
Decide with data, not guesses
Seedo analytics shows how fast your team responds, how satisfied customers are, and how many chats turn into sales.
Reports
Metrics that matter
Response time
Average first response and resolution time per agent and team.
Agent performance
Chats handled, ratings, and workload for every agent.
Customer satisfaction
CSAT scores and feedback from every conversation.
Sales conversion
Track chats that lead to purchases and their value.
Trends & peak hours
Know your busiest days and hours to plan shifts.
Export reports
Download CSV/Excel reports or receive them by email.
Average results of Seedo customers
-45%response time
+32%satisfaction score
+27%sales via chat
2 hrssaved per agent per day
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