Product ยท Omnichannel

Every customer chat in one inbox

Stop switching between apps. Seedo brings messages from every channel together so your team replies faster and never misses a message.

Channels

Supported channels

WhatsApp Business API

One WhatsApp number shared by many agents, with official message templates.

Instagram

Reply to DMs, mentions, and comments from the Seedo inbox.

Facebook Messenger

Manage your Facebook page messages as a team.

Telegram

Connect a Telegram bot to serve customers there.

Email

Turn incoming email into conversations your team can handle.

Website live chat

Your website widget lands in the same inbox.

One view of every customer

Conversation history from every channel is merged into a single customer profile, so anyone on your team has full context.

  • Unified customer profileName, contacts, orders, and notes in one place.
  • Labels & internal notesOrganize conversations and discuss privately with teammates.
  • Assign to agents or teamsRoute conversations manually or automatically.
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