Product ยท Omnichannel
Every customer chat in one inbox
Stop switching between apps. Seedo brings messages from every channel together so your team replies faster and never misses a message.
Channels
Supported channels
WhatsApp Business API
One WhatsApp number shared by many agents, with official message templates.
Reply to DMs, mentions, and comments from the Seedo inbox.
Facebook Messenger
Manage your Facebook page messages as a team.
Telegram
Connect a Telegram bot to serve customers there.
Turn incoming email into conversations your team can handle.
Website live chat
Your website widget lands in the same inbox.
One view of every customer
Conversation history from every channel is merged into a single customer profile, so anyone on your team has full context.
- Unified customer profileName, contacts, orders, and notes in one place.
- Labels & internal notesOrganize conversations and discuss privately with teammates.
- Assign to agents or teamsRoute conversations manually or automatically.
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